During the process of doing a purchase transaction, the website or its representatives will be required to collect personal details from the user. The passenger has an option to either book an air ticket by themselves directly through the website or take the help of one of our support team members who will make a reservation on behalf of the passenger. Either way we will request details from the user which includes and cannot be restricted to the following.
We do not force all users to provide their personal details. The website gets the personal details of those customers who wish to make a purchase through our website. Customer’s name, contact details, address, credit/debit card details, email address, travel details, passport details, frequent flyer details and other related information will be collected. These details will remain confidential and be used only after getting a proper consent from the user.
To complete a transaction through our website, the users will be requested to authenticate the transaction. For users who are not able to provide their account details in a clear manner, they will be asked to provide a photocopy of the credit/debit card to a representative of the website, and they would then complete the transaction on behalf of the customer. This is solely done for the purpose of helping out the customer and will not be used for any other purpose.
Information about user location
To provide the best deals and offers to our customers, we may require their location information. It is not mandatory to give this detail while browsing the website but absolutely necessary when making a booking.
The personal details, payment credentials and location details provided by the user to the website will be maintained with utmost good faith. The website has the rights to use this information against the user while taking any legal action against them for breaking the code of conduct and misusing our website in any matter what so ever.